How to Cancel Philo
Quick Answer
You can cancel Philo by signing in at Philo.com, opening your Account page, and selecting Cancel my subscription. If you subscribed through Apple, Google Play, Amazon, Roku, Samsung, or Vizio, you may need to cancel through that billing provider instead. Philo says you can keep watching until the end of your current billing cycle after cancellation.
The most important thing: cancel where you are billed, not just where you watch. Deleting the Philo app does not necessarily cancel the subscription.
Before You Cancel Philo
Before canceling, check who is billing you. This matters because Philo can be billed directly or through a third-party platform.
Look for:
A Philo receipt in your email.
A charge from Philo, Apple, Google Play, Roku, Amazon, Samsung, or Vizio.
Your renewal date.
Whether you are in a free trial or paid billing cycle.
Any add-ons or bundled services.
Whether you want to cancel billing or delete the entire account.
Philo’s own support page notes that canceling lets you keep watching for the rest of the current billing cycle, while deleting your account is different and can remove access immediately.
How to Cancel Philo Directly on the Website
Use these steps if Philo bills you directly.
Go to Philo.com.
Sign in to your account.
Click your profile avatar.
Select Account.
Click Cancel my subscription.
Click Continue to cancellation.
Select a cancellation reason.
Click Complete cancellation to confirm.
Do not stop at the survey or reason screen. The cancellation is not finished until you complete the final confirmation step.
How to Cancel Philo Through Amazon
Use this path if your Philo subscription is billed through Amazon.
Go to your Amazon Appstore subscriptions page.
Find your Philo subscription.
Open the Actions drop-down menu.
Select Turn off auto-renewal.
Confirm by clicking Turn off auto-renewal again.
After canceling, save the confirmation page or email for your records.
How to Cancel Philo on iPhone or Apple TV
Use this path if Apple bills your Philo subscription.
Open Settings on your iPhone, iPad, or Apple TV device.
Tap your name.
Tap Subscriptions.
Select Philo under active subscriptions.
Tap Cancel Subscription.
Confirm the cancellation.
If Philo does not appear in your Apple subscriptions list, Apple may not be your billing provider. Check Philo, Google Play, Roku, Amazon, Samsung, Vizio, or your email receipts next.
How to Cancel Philo on Android or Google Play
Use this path if Google Play bills your Philo subscription.
Open the Google Play Store.
Tap your profile icon.
Tap Payments & subscriptions.
Tap Subscriptions.
Select Philo: Live and On-Demand TV.
Tap Cancel subscription.
Choose a cancellation reason.
Tap Continue.
Tap Cancel subscription again to confirm.
Philo says Google-billed subscriptions can also be canceled online through Google Play’s subscription page.
How to Cancel Philo on Roku
Use this path if Roku bills your Philo subscription.
Press the Home button on your Roku remote.
Highlight the Philo app.
Press the star button on your Roku remote.
Select Manage subscription.
Select Cancel subscription.
Select Cancel subscription again to confirm.
Select Done.
Philo says Roku subscriptions can also be canceled using the Philo billing cancellation steps above, but it is still smart to check your Roku account afterward to make sure auto-renewal is off.
How to Cancel Philo Through Samsung
Use this path if Samsung bills your Philo subscription.
Sign in to your Samsung account.
Click Purchase History.
Click the Subscriptions tab.
Select Philo.
Click Unsubscribe.
Click Yes to confirm.
Take a screenshot of the final confirmation screen before closing the page.
How to Cancel Philo Through Vizio
Use this path if Vizio bills your Philo subscription.
Sign in to your Vizio account.
Go to Subscriptions and Purchases.
Click Update next to your Philo subscription.
Click Cancel Subscription.
Click Update Subscription to confirm.
After canceling, check that your subscription shows an end date instead of a renewal date.
Common Philo Cancellation Roadblocks
“I deleted the Philo app. Why am I still being charged?”
Deleting the app usually does not cancel billing. You need to cancel through the account or billing provider that manages the subscription.
“Philo is not showing in my Apple or Google subscriptions.”
That usually means Apple or Google is not your biller. Check your email receipts and card statement for clues. The charge may be coming from Philo directly, Roku, Amazon, Samsung, or Vizio.
“I canceled, but I can still watch.”
That can be normal. Philo says canceled subscriptions generally continue through the remainder of the current billing cycle.
“I only want to stop billing, not delete everything.”
Cancel the subscription instead of deleting the account. Philo’s delete-account guidance says deleting your account can remove access immediately, while canceling lets you keep watching through the current billing cycle.
“I locked my card. Will that stop Philo?”
Do not rely on locking your card as a cancellation method. Philo’s support page specifically notes that locking your card will not prevent subscription charges.
How to Confirm Philo Is Actually Canceled
Before you move on, confirm the cancellation.
Look for:
A cancellation confirmation email.
A canceled status in your Philo account.
An expiration date instead of a renewal date.
Apple, Google Play, Roku, Amazon, Samsung, or Vizio showing auto-renewal turned off.
A screenshot of the final cancellation screen.
Save the proof until at least one billing cycle has passed. Future-you deserves receipts.
What to Do If Philo Charges You After Cancellation
If you are still charged after canceling:
Check your card statement to see who processed the charge.
Search your email for “Philo,” “Apple,” “Google Play,” “Roku,” “Amazon,” “Samsung,” or “Vizio.”
Recheck the subscription page for that billing provider.
Contact the billing provider that processed the charge.
Contact Philo support if the charge appears to be direct Philo billing.
Save screenshots, receipts, cancellation confirmations, and support messages.
Request a refund where appropriate, but do not assume one is guaranteed.
Use a card dispute only after reasonable direct attempts, unless the charge appears clearly unauthorized.
The Not-Subscribed Note
Philo cancellation is a good example of app-store billing confusion. The service you watch and the company billing you may not be the same place. That is why a cancellation guide has to split the path by Philo, Apple, Google Play, Amazon, Roku, Samsung, and Vizio.
This is not necessarily a trick. It is a side effect of modern subscription plumbing: one app, many billing doors. The subscription may be easy to start from your TV, phone, or browser, but canceling requires finding the exact door you entered through.
Cancel smarter. Subscribe slower.