How to Cancel Shipt
Last Updated: June 20, 2026
Quick Answer
You can usually cancel your Shipt membership from your account settings on the Shipt website or mobile app. Log in, go to Account, open your Shipt Membership Profile, and select the cancellation option. If you signed up through Target, you may need to cancel through the Target app instead. According to Shipt’s official cancellation instructions, a confirmation email is sent once your membership has been canceled.
Before You Cancel Shipt
Before canceling, take a minute to check a few important details.
• Who is billing you? Shipt memberships may be managed directly through Shipt or through Target programs such as Target Circle 360.
• When is your renewal date? You can view your membership details and renewal information in your account settings.
• Will you lose access immediately? In many cases, membership benefits continue until the end of the current billing period.
• Are refunds available? According to Shipt’s Terms of Service, annual memberships may be eligible for a refund if canceled during the first month of the membership period, while monthly memberships generally are not refundable.
• Are you trying to cancel a membership or an order? Canceling a grocery order and canceling a membership are separate processes.
How to Cancel Shipt on the Website
Visit Shipt Login.
Sign in to your account.
Select Account.
Open Shipt Membership Profile.
Scroll to the bottom of the page.
Select How to cancel my membership.
Choose Yes, cancel membership.
Wait for the confirmation screen and email.
These steps are outlined on Shipt’s official help page.
How to Cancel Shipt in the Mobile App
Open the Shipt app.
Sign in if necessary.
Tap Account.
Open Shipt Membership Profile.
Select the cancellation option.
Follow the prompts until you receive confirmation.
Shipt notes that the cancellation flow is available through both the website and app on its official support page.
How to Cancel a Shipt Membership Through Target
If you originally enrolled through a Target membership program, your cancellation path may be different.
According to Shipt’s help center, members who signed up through Target can cancel through the Target app. If you need assistance, Target Guest Services can be reached at 1-800-591-3869.
Common Shipt Cancellation Roadblocks
You Cannot Find the Cancel Button
Make sure you are looking under your Shipt Membership Profile and not simply viewing your account information. Membership settings and account settings are not always the same thing.
You Signed Up Through Target
Many users assume every Shipt membership is managed directly through Shipt. If your membership came through Target, the cancellation process may be handled there instead.
You Deleted the App
Deleting the Shipt app does not cancel your membership. Billing continues until the subscription itself is canceled.
You Receive Retention Offers
Some subscription services present discounts, reminders, or other save attempts before cancellation is completed. Read each screen carefully and continue until you see confirmation that billing has ended.
How to Confirm Shipt Is Actually Canceled
Do not assume your membership is canceled until you verify it.
Look for:
• A confirmation email from Shipt.
• A canceled or expiring membership status in your account.
• A renewal date that has been removed or changed.
• A screenshot of the final confirmation page.
According to Shipt’s cancellation instructions, a confirmation email is sent after cancellation is successfully completed.
What to Do If Shipt Charges You After Cancellation
If you receive another charge after canceling:
Check the date you submitted your cancellation request.
Verify whether the charge is a renewal that occurred before cancellation was completed.
Review your email for cancellation confirmation.
Contact Shipt support if you believe the charge is incorrect.
If your membership was managed through Target, contact Target Guest Services.
Save screenshots and email confirmations before requesting a refund review.
You can also review Shipt's membership and refund policies in Shipt’s Terms of Service.
The Not-Subscribed Note
Shipt’s cancellation process is a good example of billing-provider confusion rather than extreme cancellation friction. The actual cancellation steps are relatively straightforward, but many members get stuck because they are unsure whether Shipt or Target is managing the subscription.
Whenever a subscription is connected to another retailer, platform, or membership program, your first question should be: who is actually billing me? Finding that answer often solves the cancellation problem much faster.
Subscription settings and cancellation steps can change. This guide is for general informational purposes and is not legal or financial advice. Always confirm cancellation directly in your account or with the billing provider.
Sources
• Shipt Help: How Do I Cancel My Membership?