How to Cancel TIDAL
Quick Answer
You can cancel TIDAL by logging in at account.tidal.com, opening Subscription, selecting Cancel Subscription, and confirming the cancellation. TIDAL says that if you pay through a third party such as Apple or Google Play, you must cancel through that billing provider instead.
Deleting the TIDAL app does not cancel your subscription. Deleting your TIDAL account also may not stop billing if Apple, Google, or another third party manages your subscription. TIDAL specifically says third-party subscriptions must be canceled directly with that provider.
Before You Cancel TIDAL
Before you start tapping around, check who is billing you. This matters because the correct cancellation path depends on where the subscription was started.
Look for:
A TIDAL receipt in your email.
A charge from TIDAL on your card statement.
An Apple subscription under your iPhone settings.
A Google Play subscription under your Google Play account.
A message inside your TIDAL account saying your payment is managed by Apple or Google.
TIDAL says you can check whether Apple or Google manages your subscription by logging in at account.tidal.com and looking in the Payments tab.
Also check your renewal date. TIDAL says that after canceling, you continue to have access until the end of your billing cycle.
How to Cancel TIDAL on the Website
Use this method if you subscribed directly through TIDAL.
Go to account.tidal.com.
Log in with your TIDAL username and password.
Open Subscription.
Select Cancel Subscription.
Follow the prompts until you confirm the cancellation.
TIDAL’s official support page lists this as the web cancellation path.
How to Cancel TIDAL in the Android App
TIDAL also lists an Android app cancellation route for subscriptions managed through TIDAL.
Open the TIDAL Android app.
Tap the heart icon.
Tap the gear icon in the top-right corner.
Tap Edit, then Manage Subscription.
Scroll down and tap Subscription.
Select Cancel Subscription.
Keep going until the app shows that the subscription is canceled. TIDAL lists these Android app steps in its cancellation support article.
How to Cancel TIDAL on iPhone Through Apple
Use this method if your TIDAL subscription is billed through Apple.
Open the Settings app on your iPhone.
Tap your name at the top.
Tap Subscriptions.
Select TIDAL.
Tap Cancel Subscription.
Confirm the cancellation.
Apple says that if there is no cancel button, or if you see an expiration message, the subscription is already canceled.
TIDAL says it cannot manage Apple refund requests because it does not have access to your Apple account details. For Apple-billed TIDAL subscriptions, refund questions need to go through Apple Support.
How to Cancel TIDAL Through Google Play
Use this method if your TIDAL subscription is billed through Google Play.
Open the Google Play Store.
Tap your profile icon.
Tap Payments & subscriptions.
Tap Subscriptions.
Select TIDAL.
Tap Cancel subscription.
Follow the instructions to finish.
Google’s support page lists this as the standard path for canceling Google Play subscriptions.
TIDAL also notes that if Google Play does not show an active TIDAL subscription, the account may have been registered with a different email address.
Do Not Just Delete the TIDAL App
Deleting the app removes it from your phone. It does not necessarily stop the subscription.
This is one of the most common subscription traps: the app disappears, but the billing agreement continues somewhere else. If Apple, Google Play, or TIDAL still shows an active subscription, you may keep getting charged.
Cancel the subscription first. Delete the app later.
Canceling TIDAL vs. Deleting Your TIDAL Account
Canceling your TIDAL subscription stops future subscription charges.
Deleting your TIDAL account is different. TIDAL says account deletion is permanent and can remove playlists, favorites, listening history, profile information, uploaded music data, and account details.
TIDAL also warns that if your subscription is managed by Apple, Google, or another third party, deleting your TIDAL account does not cancel that subscription. You still need to cancel directly with the billing provider.
For most readers, the safer move is:
Cancel the subscription.
Confirm billing has stopped.
Delete the account only if you truly want your TIDAL account data removed.
Common TIDAL Cancellation Roadblocks
“TIDAL says my subscription is managed by Apple or Google”
That means TIDAL may not be able to cancel it from your TIDAL account page. Go to Apple Subscriptions or Google Play Subscriptions and cancel there.
“I cannot find TIDAL in Apple or Google Play”
Check whether you are signed into the correct Apple ID or Google account. TIDAL says that if Apple or Google does not show an active subscription, the subscription may be tied to another email address or payment method.
“My TIDAL account says Free, but I was charged”
This can happen with Apple-billed subscriptions. TIDAL says some Apple subscriptions may need account syncing, and users may need to contact TIDAL Support to request a sync.
“I canceled, but I still have access”
That is usually normal. TIDAL says you continue to have access until the end of your billing cycle after cancellation.
“I forgot to cancel before renewal”
TIDAL says it does not provide refunds for forgotten cancellations if you live in the United States. Outside the U.S., TIDAL points users to its refund policy to check eligibility.
How to Confirm TIDAL Is Actually Canceled
Do not stop at the first “Are you sure?” screen. Keep going until you see proof.
Look for:
A confirmation email from TIDAL, Apple, or Google Play.
A subscription status that says Canceled, Expired, or Expiring.
No future renewal date.
An Apple or Google Play expiration date.
A screenshot of the final confirmation page.
Save the confirmation. Future-you will appreciate the receipt trail.
What to Do If TIDAL Charges You After Cancellation
First, figure out who processed the charge.
Check your bank or card statement.
Search your email for “TIDAL,” “Apple,” “Google Play,” “subscription,” and “receipt.”
Log in to account.tidal.com and check Payments or Subscription.
Check Apple Subscriptions if you use an iPhone.
Check Google Play Subscriptions if you use Android.
Contact the billing provider that actually charged you.
Save screenshots of your cancellation confirmation and billing history.
If the charge looks unauthorized, TIDAL advises contacting your bank about possible card compromise and then contacting TIDAL Support to review the case and stop the account/payment method.
A card dispute should usually come after you have made a reasonable attempt to resolve the charge directly, unless the charge is clearly unauthorized.
The Not-Subscribed Note
TIDAL cancellation is a good example of app-store billing confusion. The service may feel like “one subscription,” but the billing path can be split between TIDAL, Apple, Google Play, or another provider.
That is not always a dark pattern. Sometimes it is just how app-store billing works. But it creates real cancellation friction for users because the cancel button may not live where they expect it.
The rule of thumb: cancel where the money is being collected.
Subscription guides on Not-Subscribed should help readers find the cancellation path, confirm billing has stopped, and understand recurring-charge confusion without shame or panic. That matches the site’s playbook: helpful first, skeptical second, and always focused on helping the reader stop paying for what they no longer want.