How to Cancel Amazon Prime
Amazon Prime is easy to start, but canceling can involve a few extra screens. Here is how to cancel Prime, check whether you are billed by Amazon, confirm the cancellation, and avoid being charged again.
Quick Answer
You can cancel Amazon Prime by going to Amazon Account → Prime Membership → Manage Membership → Update, cancel, and more → End Membership.
Amazon’s own help page says you can end your Prime membership by selecting “End Your Prime Membership” from the Prime membership page.
If you signed up directly through Amazon, cancel through Amazon. If your Prime-related charge is actually for a Prime Video Channel, an Amazon app subscription, or another Amazon-managed subscription, you may need to cancel that separately under Memberships & Subscriptions. Amazon says those subscriptions can be managed from Your Memberships and Subscriptions, where you choose the subscription, select Manage Subscription, and then cancel.
Before You Cancel Amazon Prime
Before canceling, check three things:
Your renewal date
This tells you how long you have before the next charge.Whether you are canceling Prime or a separate Amazon subscription
Amazon Prime, Prime Video Channels, Kindle Unlimited, Audible, Amazon Music Unlimited, and app subscriptions can be billed separately.Whether you used Prime benefits recently
Amazon’s Prime terms say refund eligibility can depend on timing and benefit use. For example, Amazon says that if you cancel within three business days of signing up or converting from a free trial to a paid membership, Amazon will refund the full membership fee, with some benefit-use limits applying.
Canceling Prime usually stops the Prime membership from renewing. It does not delete your Amazon account.
How to Cancel Amazon Prime on the Website
Go to Amazon.com and sign in.
Hover over or select Account & Lists.
Choose Prime Membership.
Look for Manage Membership.
Select Update, cancel, and more.
Choose End Membership or End Your Prime Membership.
Follow the prompts until Amazon confirms the cancellation.
Do not stop at the first warning screen. Amazon may show reminders about delivery, streaming, reading, or other Prime benefits before cancellation is complete.
How to Cancel Amazon Prime in the Amazon App
Open the Amazon Shopping app.
Tap the profile/person icon or menu.
Go to Your Account.
Tap Prime Membership.
Open Manage Membership.
Select Update, cancel, and more.
Choose End Membership.
Continue through the prompts until you see confirmation.
The exact app layout can change, but the cancellation path usually lives under Prime Membership, not general payment settings.
How to Cancel a Prime Video Channel
Prime Video Channels are not always canceled by ending Amazon Prime. If you subscribed to channels like Paramount+, Starz, MGM+, BritBox, or another add-on through Amazon, check them separately.
Go to Amazon.
Open Your Memberships and Subscriptions.
Find the Prime Video Channel or add-on.
Select Manage Subscription.
Choose Cancel Subscription.
Confirm the cancellation.
Amazon’s help page for Prime Video add-on subscriptions points users to Manage Your Subscriptions to cancel add-ons online.
How to Cancel Amazon Prime if You Started a Free Trial
The cancellation path is similar:
Go to Prime Membership.
Select Manage Membership.
Choose Update, cancel, and more.
Select the option to end or cancel the trial.
Continue until you see confirmation.
Amazon’s help information says that to cancel a Prime free trial, users should go to the Prime membership settings and use the cancellation option under Update, cancel, and more.
A free trial can turn into a paid subscription if you do not cancel before the trial ends. That is a classic example of negative option billing, where billing continues unless you actively cancel.
Can You Pause Amazon Prime Instead?
In some cases, Amazon may offer a pause option. Amazon says eligible Prime Monthly or Annual members may be able to pause Prime for up to one year and resume manually later.
Pausing can make sense if you only need a temporary break. Canceling is cleaner if you want to stop billing and avoid thinking about it again.
Common Amazon Prime Cancellation Roadblocks
“I canceled Prime, but I am still being charged”
Check whether the charge is really for Prime. It could be:
A Prime Video Channel
Amazon Music Unlimited
Kindle Unlimited
Audible
An Amazon app subscription
A Subscribe & Save order
A household member’s account
A different Amazon account using the same card
Search your email for terms like Amazon Prime, Amazon Digital, Prime Video, Membership, and Subscription.
“Amazon keeps showing me benefits before I can leave”
That is a retention flow. A retention flow is the set of offers, warnings, reminders, and extra screens shown when you try to cancel.
Read each screen carefully and keep going until you see a cancellation confirmation.
“I deleted the Amazon app. Why am I still charged?”
Deleting the app does not cancel Amazon Prime. You need to cancel the membership from your Amazon account.
“I canceled Prime, but my Prime Video Channel is still active”
Prime Video Channels can be separate subscriptions. Cancel those from Your Memberships and Subscriptions.
How to Confirm Amazon Prime Is Actually Canceled
Before you close the tab or app, look for proof.
Check for:
A cancellation confirmation screen.
A confirmation email from Amazon.
A Prime membership page showing the membership is ending or canceled.
A final access date instead of a future renewal date.
Take a screenshot of the confirmation page. Boring? Yes. Useful if another charge appears? Very.
What to Do If Amazon Charges You After Cancellation
Recheck the billing source
Make sure the charge is from Prime and not another Amazon subscription.Search your email receipts
Look for Amazon receipts around the charge date.Check all Amazon accounts in your household
A spouse, parent, roommate, or older account may be using the same card.Contact Amazon support
Ask what subscription or membership caused the charge.Request a refund if appropriate
Do not assume a refund is guaranteed. Check Amazon’s policy and explain the situation clearly.Contact your card provider if the charge appears unauthorized
A dispute is usually best saved for cases where you cannot resolve the issue directly or the charge was not authorized.
A Note on the FTC Amazon Prime Settlement
Amazon Prime cancellation has also drawn regulatory attention. In September 2025, the Federal Trade Commission announced a $2.5 billion settlement with Amazon over allegations that Amazon enrolled consumers in Prime without proper consent and made cancellation difficult. The settlement included a $1 billion civil penalty and $1.5 billion in consumer refunds.
The official settlement website says Amazon settled without admitting liability.
For readers, the practical takeaway is simple: cancellation flows matter. When a subscription is easy to start but harder to stop, that is the kind of cancellation friction Not-Subscribed tracks.
The Not-Subscribed Note
Amazon Prime is a classic subscription because it bundles shipping, streaming, reading, music, shopping perks, and other benefits into one recurring membership. That bundle can be useful, but it can also make cancellation feel heavier than it should.
The trick is to separate the emotion from the task:
Cancel the membership.
Confirm the status.
Check for separate Amazon subscriptions.
Save proof.
That is how you cancel smarter and subscribe slower.
Disclaimer
Subscription settings and cancellation steps can change. This guide is for general informational purposes and is not legal or financial advice. Always confirm cancellation directly in your account or with the billing provider.