How to Cancel SiriusXM Streaming
Quick Answer
You can cancel SiriusXM Streaming by signing in to your SiriusXM Online Account Center, going to the Subscriptions tab, selecting your streaming plan, and following the cancellation prompts. SiriusXM’s help page says customers can manage or cancel service through the Online Account Center, online chat, or by phone.
If you subscribed through Apple, Google Play, or another billing provider, you may need to cancel through that provider instead. Deleting the SiriusXM app does not cancel the subscription. SiriusXM’s customer agreement specifically says uninstalling the app, not using the service, or getting rid of a vehicle does not cancel the subscription.
Before You Cancel SiriusXM Streaming
Before you start clicking around, check three things:
1. Who is billing you?
Look at your email receipts or card statement. The charge may come from:
SiriusXM directly
Apple / App Store
Google Play
A promotional partner or bundle
A vehicle-related SiriusXM account, if your streaming access is tied to a radio plan
This matters because SiriusXM may not be able to cancel a subscription that is billed by Apple or Google.
2. Is this streaming-only or tied to a vehicle plan?
This guide is focused on SiriusXM Streaming / App-Only plans. If your streaming access is included with a car radio subscription, canceling may affect the broader SiriusXM plan attached to your vehicle.
3. When is your renewal date?
SiriusXM says subscriptions automatically renew until canceled, and its offer terms say cancellation should be completed at least 24 hours before renewal to avoid another charge. Cancellation is generally effective at the end of the current billing period.
How to Cancel SiriusXM Streaming on the Website
Use this path if SiriusXM bills you directly.
Go to the SiriusXM website.
Sign in to your Online Account Center.
Open the Subscriptions tab.
Choose the SiriusXM Streaming or App-Only subscription you want to cancel.
Select the option to manage, cancel, or change your subscription.
Follow every prompt until you reach a cancellation confirmation.
Save the confirmation page or email.
SiriusXM’s customer agreement says Streaming App-Only subscriptions purchased through siriusxm.com may be canceled by logging in at siriusxm.com/myaccount and following the cancellation instructions.
How to Cancel SiriusXM Streaming by Chat or Phone
If you cannot complete the cancellation online, SiriusXM says you can use online chat or call Listener Care. Its public offer terms list 1-866-635-2349 as a cancellation phone number, while certain SiriusXM help pages and bundles may list other support numbers depending on the plan.
When contacting support:
Say clearly: “I want to cancel my SiriusXM Streaming subscription.”
Ask whether the agent is canceling the streaming plan only or a vehicle-linked subscription.
Decline retention offers if you do not want them.
Ask for the cancellation confirmation number or email.
Save the chat transcript or take screenshots.
This is one of those moments where being boring and repetitive helps. You do not need to argue. You can simply keep saying: “No thanks, please cancel.”
How to Cancel SiriusXM if You Subscribed Through Apple
Use this if your charge appears as Apple, App Store, or Apple.com/bill.
Open Settings on your iPhone or iPad.
Tap your name.
Tap Subscriptions.
Select SiriusXM.
Tap Cancel Subscription.
Confirm the cancellation.
Apple says that if there is no Cancel button, or you see an expiration message, the subscription is already canceled.
How to Cancel SiriusXM if You Subscribed Through Google Play
Use this if your charge appears through Google Play.
Open the Google Play Store.
Tap your profile icon.
Tap Payments & subscriptions.
Tap Subscriptions.
Select SiriusXM.
Tap Cancel subscription.
Follow the prompts until Google confirms cancellation.
Google’s support page says subscriptions can be canceled from the Google Play subscriptions area, and you should follow the on-screen instructions after selecting the subscription.
Common SiriusXM Cancellation Roadblocks
“I canceled the app, but I’m still being charged.”
Deleting the SiriusXM app does not cancel billing. You need to cancel the subscription through SiriusXM, Apple, Google Play, or whichever billing provider is charging you.
“SiriusXM is offering me a discount.”
That is a retention offer. It may be useful if you want to stay at a lower price, but it is not the same as cancellation. Keep going until the account says canceled.
“The app tells me to manage my subscription somewhere else.”
That usually means the app is not the billing source. Check your receipts and card statement to see whether SiriusXM, Apple, Google Play, or another provider is handling the charge.
“I only want to cancel streaming, not my car radio.”
Be careful if your streaming access is part of a larger SiriusXM vehicle subscription. Check the plan name before confirming cancellation.
“I’m stuck in chat or phone support.”
SiriusXM’s cancellation process has drawn regulatory attention. In November 2024, Reuters reported that a New York judge found SiriusXM liable in a lawsuit over subscription cancellations, while also noting that some claims were dismissed and SiriusXM planned to appeal.
How to Confirm SiriusXM Streaming Is Actually Canceled
Do not stop at the first “Are you sure?” screen.
Look for one of these:
A confirmation email from SiriusXM, Apple, or Google Play
A subscription status that says canceled or expires on [date]
A final access date
No future renewal date
A cancellation confirmation number
A saved chat transcript
Take a screenshot. Future you, the one who does not want to argue with a billing department, will appreciate it.
What to Do If SiriusXM Charges You After Cancellation
Check who processed the charge.
Search your email for “SiriusXM,” “Apple receipt,” “Google Play receipt,” and “subscription.”
Confirm whether the subscription was canceled before the renewal deadline.
Contact the billing provider that charged you.
Ask for a refund if the charge looks like a post-cancellation renewal.
Save screenshots, receipts, and chat transcripts.
If the charge appears unauthorized or the company will not resolve it after reasonable attempts, contact your card provider.
Do not assume the charge is direct from SiriusXM until you check the billing label. App-store billing confusion is one of the easiest ways to cancel in the wrong place.
The Not-Subscribed Note
SiriusXM Streaming is a classic example of why cancellation guides need to start with who is billing you. The service may be streamed through an app, but the subscription may be controlled by SiriusXM, Apple, Google Play, or a bundled account.
That gap creates cancellation friction: the subscription is easy to use in one place, but the actual billing switch may live somewhere else. Cancel smarter. Subscribe slower.