How to Cancel SoundCloud Go or SoundCloud Go+
Quick answer
You can cancel SoundCloud Go or SoundCloud Go+ by signing in to SoundCloud on a desktop or mobile browser, going to your Subscriptions page, selecting Edit next to your current subscription, then choosing Opt-out of your current plan and confirming cancellation. SoundCloud says subscription cancellations cannot be completed in the SoundCloud app.
If you subscribed through Apple or Google Play, cancel through that billing provider instead. Apple subscriptions are managed under Settings → your name → Subscriptions, and Google Play subscriptions are managed under Google Play → Payments & subscriptions → Subscriptions.
Before you cancel SoundCloud Go or Go+
Before canceling, check who is billing you. This matters because deleting the SoundCloud app, logging out, or stopping use of the service does not necessarily stop recurring billing.
Look for:
Your renewal date.
Whether the charge came from SoundCloud, Apple, or Google Play.
Whether you are on SoundCloud Go, Go+, Go+ for Students, or another SoundCloud plan.
Whether you also have an Artist Pro plan.
A confirmation email after canceling.
SoundCloud says that when you cancel a Go subscription, you keep premium features, including ad-free listening and offline downloads, until the current billing cycle ends. After that, the account returns to the free, ad-supported experience, as long as you canceled before the next scheduled billing date.
How to cancel SoundCloud Go or Go+ on the website
Use this method if you subscribed directly through SoundCloud.
Go to SoundCloud in a desktop or mobile browser.
Sign in to the SoundCloud account with the active subscription.
Open your Subscriptions page.
Select Edit next to your current subscription.
Choose Opt-out of your current plan.
Follow the prompts.
Select Confirm and Cancel your Plan.
Do not stop after the first cancellation screen. Keep going until SoundCloud shows that the plan is canceled or expiring. SoundCloud’s official cancellation instructions say the final step is to confirm and cancel the plan.
Can you cancel SoundCloud Go in the app?
Usually, no. SoundCloud’s help page says subscription cancellations cannot be completed in the SoundCloud app. Use a browser and go to your SoundCloud subscription settings instead.
This is one of those small bits of subscription sludge that can make cancellation feel more confusing than it should. You may listen in the app, sign up from a phone, and still need a browser or your app-store billing settings to cancel.
How to cancel SoundCloud Go or Go+ on iPhone
Use this method if your SoundCloud subscription is billed through Apple.
Open the Settings app on your iPhone.
Tap your name at the top.
Tap Subscriptions.
Select SoundCloud.
Tap Cancel Subscription.
Confirm the cancellation.
Apple says that if there is no Cancel button, or if you see an expiration message, the subscription may already be canceled.
How to cancel SoundCloud Go or Go+ on Android
Use this method if your SoundCloud subscription is billed through Google Play.
Open the Google Play Store.
Tap your profile icon.
Tap Payments & subscriptions.
Tap Subscriptions.
Select SoundCloud.
Tap Cancel subscription.
Follow the on-screen instructions.
Google notes that if you cannot find the subscription, it may be tied to a different Google account, so check any other Google accounts you use on the device.
How to cancel a SoundCloud Go free trial
If your SoundCloud Go or Go+ trial was started directly with SoundCloud, sign in on a computer or browser, go to Subscription Settings, select Edit, and manage the current subscription before the trial converts to a paid plan. SoundCloud’s free-trial help page says it is not currently possible to cancel a subscription via a mobile device.
If the trial was started through Apple or Google Play, cancel it through Apple Subscriptions or Google Play Subscriptions instead.
What if you have SoundCloud Go+ and Artist Pro?
SoundCloud treats Go+ and Artist Pro as separate subscription products in some cases. If you have both, make sure you cancel the one you actually want to stop.
SoundCloud says that if you cancel Go+, your Artist Pro plan remains active. If you cancel both, you must cancel each subscription individually through Subscription settings.
Translation: do not assume canceling one SoundCloud plan cancels every SoundCloud-related charge.
Common cancellation roadblocks
“I can’t find the cancel button.”
Make sure you are not trying to cancel inside the SoundCloud app. SoundCloud directs users to cancel through a browser and the Subscriptions page.
“SoundCloud says to manage billing somewhere else.”
That usually means Apple or Google Play may be the billing provider. Check your Apple or Google subscription list.
“I deleted the app but still got charged.”
Deleting the app does not cancel the subscription. You still need to cancel through SoundCloud, Apple, or Google Play, depending on who is billing you.
“I canceled SoundCloud Go+, but I still see another SoundCloud charge.”
Check whether you also have Artist Pro, SoundCloud DJ, or another SoundCloud plan. SoundCloud says canceling Go+ does not automatically cancel Artist Pro.
How to confirm SoundCloud is canceled
After canceling, check for at least one of these:
A cancellation confirmation email.
A SoundCloud subscription status showing canceled or expiring.
An expiration date on your SoundCloud Subscriptions page.
An expiration message in Apple Subscriptions.
A canceled status in Google Play Subscriptions.
Take a screenshot of the confirmation page. Future you, the one holding a credit card statement and squinting at a $9.99 charge, will appreciate it.
What to do if SoundCloud charges you after cancellation
Check your card statement to see how the charge appears.
Search your email for “SoundCloud,” “Apple,” “Google Play,” “Go+,” and “receipt.”
Confirm whether the subscription was billed directly by SoundCloud, Apple, or Google.
Check other SoundCloud accounts or email addresses you may have used.
Contact the billing provider that processed the charge.
Save screenshots of your cancellation confirmation.
Request a refund where appropriate, but do not assume one is guaranteed.
If the charge came through Apple, use Apple’s billing and refund tools. If it came through Google Play, use Google Play’s subscription support. If it came directly from SoundCloud, contact SoundCloud support.
The Not-Subscribed note
SoundCloud Go and Go+ are good examples of app-store billing confusion mixed with a little cancellation friction. The service may be used mostly in an app, but the cancellation path may live in a browser, Apple settings, or Google Play settings.
That does not mean anything shady is happening. It just means the most important cancellation step is not “open SoundCloud.” It is: figure out who is billing you first.
Cancel smarter. Subscribe slower.